At Kixor Corner, we are committed to providing a smooth, fair, and transparent return and exchange experience.

Return Window

• You can request a return or exchange within 7 days of receiving your order.

Condition Requirements

• Items must be unused, unworn, and returned in their original packaging with all tags intact.

Refund Details

• A flat ₹50 processing fee will be deducted from all refunds to cover handling costs.
• Example: For a ₹1,500 order, the refund amount will be ₹1,450.
• Refunds are processed to the original payment method within 5–7 business days after approval.

Exchanges

• You can request an exchange within the 7-day window.
• All exchanges are subject to product availability.
• If the requested item is unavailable, a refund (after deducting ₹50) will be issued.

Non-Returnable Items

• Items marked as final sale or purchased during discounts/promotions are not eligible for return or exchange.
• Products showing signs of use, wear, or damage will not be accepted.

Partial Payment Policy

• Any partial payment made to confirm an order is non-refundable under all circumstances.
• Partial payments are considered a final commitment from the customer.
• No refunds will be issued on partial payments in case of order cancellation by the customer.

How to Start a Return or Exchange

1. Contact our support team at support@kixors.com or +91 7976597238 within 7 days of delivery.
2. Ensure the product is securely packed with all original materials.
3. Our team will guide you through the return or exchange process and arrange pickup/shipping if required.